Return & Exchange Policy
We accept returns or exchanges of the following products within 60 days of purchase:
- any 8 oz. or 16 oz. color or clear finish (a restocking fee may apply to leaking or used bottles)
- unopened 2 oz. and 4 oz. colors and clear finishes*
- unopened adhesives, kits or tools*
- unopened filler*
- unopened cleaner*
Sorry, we do not accept returns of:
- opened cleaner, filler, 2 oz. or 4 oz. colors or clear finishes, or adhesives,
- colors that have been modified,
- Custom Colors.
*PLEASE NOTE: The shipping cost to return / exchange a single unopened 2 oz. color, 2 oz. clear, 4 oz. clear, 1 oz. filler, or cleaner may cost more than the product itself and result in little or no refund or exchange credit.
Our cost to ship each order is more than what you paid, and we will recoup the difference on any return or exchange. For example:
- If you paid $12 for UPS 2nd Day Air, our cost was actually $20, and we'll recoup the $8 difference.
- If you paid $5 or $7 "subsidized shipping", our cost was actually $9-$10.
If you request a return label, the cost will be deducted from any return or exchange. Our return labels are convenient and cost less than what you'll pay at the counter at UPS or the Post Office.
Read our complete return policy here.
I got a great result, but what made it challenging was the gazillion nail head tacks. First I removed them, but soon became weary of that. I ordered the angled artist brush from your website and it proved to make working around the nail heads a lot easier. Thank goodness I’m finally finished and very pleased with the result!
Thank you for your assistance/consultation on this project. It turned out perfectly!
Could not be happier with the color match and quality.
The project was completed by installing fabric cushion wrap, purchased at a craft store, around the existing foam inserts. This restored some of the firmness the cushions had lost, and removed many stretch wrinkles the leather received over 15 years. I done this step after the dying, but should have done it before hand. Doing it before hand will smooth the wrinkles and make dye application easier. The project was straight forward, requires no experience. The finish product did not looked “painted”, but very natural.