Return & Exchange Policy
We accept returns or exchanges of the following products within 60 days of purchase:
- any 8 oz. or 16 oz. color or clear finish (a restocking fee may apply to leaking or used bottles)
- unopened 2 oz. and 4 oz. colors and clear finishes*
- unopened adhesives, kits or tools*
- unopened filler*
- unopened cleaner*
Sorry, we do not accept returns of:
- opened cleaner, filler, 2 oz. or 4 oz. colors or clear finishes, or adhesives,
- colors that have been modified,
- Custom Colors.
*PLEASE NOTE: The shipping cost to return / exchange a single unopened 2 oz. color, 2 oz. clear, 4 oz. clear, 1 oz. filler, or cleaner may cost more than the product itself and result in little or no refund or exchange credit.
We subsidize UPS 2nd Day and Next Day Air rates for orders that qualify for free shipping (and would normally ship UPS Ground or Priority Mail). We recoup this cost on returns and exchanges. For example:
- If you paid $14 for UPS 2nd Day Air, our cost was $22, and we'll recoup the $8 difference.
If you request a return label, the cost will be deducted from any return or exchange. Read our complete return policy here.
See more pictures on Linda's blog Lime in the Coconut.
Next is my couch. It started out a beige colour. I dyed that to taupe (maybe even when the chair was still taupe) and that was great. it was wearing VERY well. Nothing wearing off at all. It just looked like it had almost a greenish tinge to it...it was probably my imagination. But, it wasn't working for me (I am an incredibly indecisive person...which is why this product works for me). I probably had the wrong idea of the colour it was supposed to be. I must have been expecting (or hoping for) more of a greige or a linen colour. Anyway, I went over that with the walnut as well after a bit and was planning on distressing it to look like the chair but it was working much better for the couch than it did the chair (most likely because the couch had a lot of texture). I actually really liked the way the dye on the couch was wearing down. It gave me the distressed look I like so much. Now, though...it's getting a bit TOO worn out. I can just take my dye and freshen it up if I wanted (and may still do that)....but as I've been changing the room around...I'm feeling like I want to go lighter (again...I'm an indecisive person who likes changing things up). That way if it wears down, it wont be quite as big a contrast. So, I've started work on stripping the dark colour to help that. It's actually coming up quite easily.....I'm wondering if maybe I didn't prep my couch properly and the dye isn't sticking quite as well as it should because of it. But, I do have a ton of kids that are hard on the furniture.
Lots of people have seen my couches and they are really impressed and I know several people have gone and bought some for themselves.
So, my overall review is that the product is easy to use, makes a huge difference and is great because you can change it up whenever you want. But, I think it is probably best if kept close to the original colour (stay dark or stay light) just because it becomes so obvious when it wears down. Neither of my pieces had colour wear, stains or sun fading originally. I just wanted them a different colour. This is a super amazing product, especially if used for its intended purpose (to restore a piece...not drastically change it).