Customer Reviews & Photos of Rub 'n Restore®

Mahogany was perfect for touch up in head area of Flexsteel couch. Perfect to blend in and clear coat went on well too. Clear is needed for best match to original finish.

I can't speak to the product, just the customer service, which is severely lacking. Don't waste your money on their $15 "professional assessment." They may or may not give you the proper information and will copy and paste a bunch of other info about the DIY. Every other company out there that I found does all of this for free, most list this info on their websites.



I spoke with Lesandre. She compared my sofa to my coffee table mistaking it for my ottoman. I left the ottoman out of the 1st pic so there was no confusion of what I wanted to dye (I clearly stated that I wanted to dye the sofa to match my ottoman, not dye my ottoman). She recommended dying the ottoman (my coffee table) and repairing the sofa due to the color being a taupe/off white and lighter than my sofa. When I responded to her that I was confused by her assessment and explained she should look at the close up pic that I took showing my ottoman (which is dark grey) side by side with my sofa (which is lighter, greenish and stained), she again compared my sofa to my taupe coffee table and didn't seem to read my response at all. I asked for my money back explaining that professionals that I had at my house differed from her recommendations and that I highly disagreed with her assessment. This was when she discovered what I was asking, but instead of apologizing, I was told that my submission was unclear even after I clarified. Here is a direct quote:



"Clear photos and information yield a better result. I can't chase people down for more info in order to then do the work."



So she can charge $15, but it's not her job to clarify what the customer wants? She thinks this is good customer service. Being in customer service almost my whole life, I know the customer is always right even when they are wrong. I submitted the same info/pics to 3 companies and the initial info was clear to the other 2, but I will take the blame for the initial confusion. Once I clarified things and was talked down to for asking for my money back (legitimate ask when info given is incorrect), I no longer believe in giving money to that company. I wish you luck if you choose to use this company. They are not the only company around to offer this, I personally recommend looking elsewhere.

I was skeptical as first, but I’m totally sold! Best products out there! Old brown ottoman $900 to recover but changed it for a few bucks with Rub & Restore dye!

This is my second time using RnR. First time was black on the white dash of my car. It worked great. Very liquid and flowed nicely. This time, Tobacco, and it was thick and chunky. Almost like it had been frozen the liquid evaporated. No amount of stirring would thin it. I squeezed very hard and rubbed the pasty stuff until it stained my shoes. I didn't think it covered the existing brown anywhere as well as the black covered the white the first time. Not sure if I'll get more again, or not. Which is a shame because I've been telling people about how good RnR is for about 5 years. I'll have to wait and see if I hear back from them or not.

I used a combo of cognac, rust, and honey to re- create a distressed look. My husband can’t believe his chair- good for another 20 years! Lesandra is so helpful and the product videos spot on. So easy just give it a go you won’t be disappointed!

I was somewhat nervous about changing my wingback recliner’s from chocolate brown to midnight blue. After getting a consultation with Rub n Restore, I felt confident enough to move forward. The process was very easy and turned out so well. I couldn’t be more pleased with the results.

Wow this stuff works like magic and I’m so thankful for the creative brains that put this together so that anyone can use this product and feel like a pro!

I apologize for not getting back to you when you e mailed me. You have the best filler on the market I have tried all of them, some with fair results and others withe fairly bad results.But your filler with out question is the best,as well as your tutorials and instructions I'm still working on my project but when I'm through I will send some pictures. And thank you for a fine product

I’m very satisfied with this product. I used it on my leather recliner. Easy to apply, only took a few minutes. Color blended well and the checkering disappeared.

I wasn't looking forward to spending over $500 and hours of restitching to replace the leather on my sailboat helms. This product exceeded my expectations and looks almost like new. Scuffs and wear marks are nicely filled-in and the Rust color looks factory fresh. Fingers crossed for survival in salt and sun!

Bought a leather chair with some wear and went on line to find a way to restore it. Found your products at half the price of others, along with confidence-inspiring videos. The results speak for themselves. Had so much fun I ordered a set for my brother in law to restore a badly worn family heirloom. Again, almost magical results. Highly recommended.

Great product, great people. I've been using RnR on different pieces of furniture for many years now, always works great. Their advice and know-how is much appreciated!

Directions were easy, a simple to use product as long as instructions are followed. The yellow custom color match was perfect. After restoring I sealed the color. I feel as though I have a new 5 piece sectional. I did not have to restore the sides, just the seating area and a portion of the high backs and both arm rests. It looks wonderful. Most of the wear issues came from blue jeans rubbing off and dulling the bright sunny yellow seats. The sofa is 13-14 years old and a good quality leather. I couldn't be happier! Highly recommend Rub n Restore.

The product is top notch, easily applied and made my seat and saddle bags look brand new. However, although the text description of the finish attained is butterscotch, photo images of the Cognac dye on a sofa depicts a darker more chocolate shade. I did not get the darker shade like the photo of the sofa. I got the lighter shade of butterscotch. I have since ordered a second bottle of Tobacco. Lesson learned: Do not trust computer screen/website images, get sample swatches before ordering product.

My 'mom chair' had some cat scratches, was a little bit worn, and was not the right color for our living room anymore. I started with a teal chair and changed it to match our couch by mixing slate with a little bit of taupe to bring in some warm tones (as recommended by Rub n' Restore experts). I'm super satisfied how it turned out--beautifully!

I had two very nice leather couches that were probably 30+ years old and other than the color they were in excellent shape.   They were expensive when we originally purchased them as we bought them at Harrison Fine Furniture.   Anyway, I was researching on what to do with them, found Rub-n-Restore on line and decided to give it a try and could not be HAPPIER with the results.   I only went through 1 large bottle and a small amount of the second one so I could have gotten by purchasing a small and a large.   This was the result of three coats and then follow up “touch ups” of places I missed.   I may give it one more coat when it is sunny outside.   I included pictures of the one couch that was in process along with the original color so you could see the change.   I then took two pictures today showing the finished product.  I did not use the top coat yet as I sort of like it without the shine (and as I said I may do another touch up).  Bottom line is I spent a little over $100 and saved THOUSANDS and did a wonderful “upstore”!



I would DEFINITELY use this product again, they are extremely helpful and I give it a five star rating!