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Shipping Information
Due to COVID-19 and USPS political shenanigans, Priority Mail shipments are taking longer. If you need delivery guaranteed by a certain date, choose UPS options at checkout or contact us for assistance.
Shipping Policy
- Orders received before 10 am MST on weekdays (excluding holidays) are typically shipped same-day. This is not a guarantee. If you have any doubt or need it expedited, please contact us.
- You will receive an automated email with tracking number.
- The day your order ships does not count toward estimated transportation time. For example, UPS 2nd Day Air shipped on Thursday will not arrive until the following Monday (or Tuesday if Monday is a holiday).
Free Shipping, Rates & Carriers
Most domestic orders are shipped US Postal Service Priority Mail unless otherwise requested.
- US orders over $45 get free shipping.*
- US orders between $25.01 and $44.99 pay $5.*
- US orders under $25 pay $7.*
Packages over 8 lbs. as well as Canadian and international orders are typically shipped via UPS.
*Exclusions:
Color matching services, color swatches, and sales tax do not count toward order totals.
Coupon codes may also reduce the order value resulting in shipping cost.
NOTE: Due to COVID-19 and USPS political shenanigans, Priority Mail shipments are taking longer. If you need delivery guaranteed by a certain date, opt for UPS options at checkout or contact us for assistance.
Shipments to Canada & Mexico
WARNING: Goods and services tax (GST), provincial sales tax (PST), value-added tax (VAT or IVA), disbursement fees, and duties will be assessed by the Canadian and Mexican governments.
Our products are enrolled with the United States-Mexico-Canada Agreement (USMCA) to minimize duties for North American customers. Rub 'n Restore®, Inc. is not responsible for any duties or fees.
- Check with the Canada Border Services Agency (CBSA) or the Mexican Customs Agency to obtain duty rates.
- Check UPS' customs clearance and shipping and importing rates for info about other fees.
All orders are shipped via UPS and need a physical address, not a PO box. We do not have permission from international postal services to ship chemical finishes through the mail. The post also takes longer and is not guaranteed.
Use coupon code internationalCLUB (case and space sensitive) to discount the shipping cost on 8 or 16 oz. bottles of color.
Prices are quoted at checkout based upon the weight of items in the shopping cart.
- UPS Worldwide Saver - Delivery in 1-3 business days, includes entry prep fees
- UPS Worldwide Expedited - Delivery in 2-5 business days, includes entry prep fees
Shipping to a business for commercial use may incur more duties and taxes than personal use.
Other International Shipments
Customers outside North America will pay ~US$50 in shipping, not including duties or taxes. Even so, our international customers find this expense to be well worth the final result and ultimately less costly than reupholstery or replacement.
Use coupon code internationalCLUB (case and space sensitive) to discount the shipping cost on 8 or 16 oz. bottles of color.
Prices are quoted at checkout based upon the weight of items in the shopping cart:
- UPS Worldwide Saver - Delivery in 1-3 business days by the end of the day to more than 215 countries and territories.
- UPS Worldwide Expedited - Delivery in 2-5 business days by the end of the day to more than 70 countries and territories.
Rub 'n Restore® is considered an "arts and crafts" item, which is not taxed by many countries. Rub 'n Restore, Inc. is not responsible for any of these duties or tariffs. Check with your country's customs office to determine how much you may be assessed.
The only documents we can provide to government agencies are Safety Data Sheets. We do not have an ISO certificate.