0

No products in the cart.

Shipping Rub 'n Restore® to USA, Canada, UK & More

We use US Priority Mail for domestic shipments. If you are a Canadian or international customer or need expedited shipping, select UPS at checkout. Please note, all carriers have suspended their Service / Money Back Guarantee due to COVID until further notice. We are not responsible for delays and cannot refund shipping costs. We also are not responsible for duties or tariffs assessed by foreign governments.

Shipping Policy

  • Orders received before 10 am MST on weekdays (excluding holidays) are typically shipped same-day. This is not a guarantee. 
  • You will receive an automated email with tracking number. 
  • Please secure your package in a timely fashion to avoid freezing during winter months. 
  • Due to COVID, there have been significant delays.
    • US Priority Mail claims cannot be created until 15 days after shipment, and most arrive within three weeks. We will assist 21 days after shipment if your order has not arrived but not before then.
    • UPS has suspended their Service / Money Back Guarantee until further notice. We are not responsible for delays and cannot refund shipping costs, even on expedited services.

Free Shipping, Rates, Carriers & Timelines

Most domestic orders are shipped US Postal Service Priority Mail unless otherwise requested. Packages over 8 lbs. as well as all Canadian and international orders are shipped via UPS. 

  • US orders over $45 get free shipping.*
  • US orders between $25.01 and $44.99 pay $5.*
  • US orders under $25 pay $7.*

There have been significant delays due to COVID. Carriers have suspended their service guarantees. We are not responsible for delays and cannot refund shipping costs.

  • Priority Mail typically arrives within 2-4 business days.
  • UPS Ground is up to 5 business days, excluding the day it was shipped.
  • UPS 3 Day Select is 3 business days, excluding the day it was shipped.
  • UPS 2nd Day Air 2 business days, excluding the day it was shipped.
  • UPS Next Day Air services are delivered next day.

UPS delivery estimates do not include the day the item was shipped. For example: an order shipped 2nd Day Air on a Friday with a Monday holiday means the package may not arrive until the following Wednesday. 

*Exclusions:

Color matching services, color swatches, and sales tax do not count toward order totals.

Coupon codes may also reduce the order value resulting in shipping cost.

Shipments to Canada & Mexico

WARNING: Goods and services tax (GST), provincial sales tax (PST), value-added tax (VAT or IVA), disbursement fees, and duties will be assessed by the Canadian and Mexican governments.

Our products are enrolled with the United States-Mexico-Canada Agreement (USMCA) to minimize duties for North American customers. Rub 'n Restore®, Inc. is not responsible for any duties or fees.

All orders are shipped via UPS and need a physical address, not a PO box. We do not have permission from international postal services to ship chemical finishes through the mail. The post also takes longer and is not guaranteed. 

Use coupon code internationalCLUB (case and space sensitive) to discount the shipping cost on 8 or 16 oz. bottles of color.

Prices are quoted at checkout based upon the weight of items in the shopping cart.

  • UPS Worldwide Saver - Delivery is generally 1-3 business days and includes entry prep fees
  • UPS Worldwide Expedited - Delivery is generally 2-5 business days and includes entry prep fees

Shipping to a business for commercial use may incur more duties and taxes than personal use.

We are not responsible for items damaged due to freezing. Please track your package, and secure it promptly upon delivery.  

Due to COVID, UPS has suspended their Service / Money Back Guarantee until further notice. We are not responsible for delays and cannot refund shipping costs, even on expedited services.

Other International Shipments

Customers outside North America will pay ~US$50 in shipping, not including duties or taxes. Even so, our international customers find this expense to be well worth the final result and ultimately less costly than reupholstery or replacement.

Use coupon code internationalCLUB (case and space sensitive) to discount the shipping cost on 8 or 16 oz. bottles of color.

Prices are quoted at checkout based upon the weight of items in the shopping cart:

  • UPS Worldwide Saver - Delivery is generally 1-3 business days to more than 215 countries and territories. 
  • UPS Worldwide Expedited - Delivery is generally 2-5 business days to more than 70 countries and territories.  

Rub 'n Restore® is considered an "arts and crafts" item, which is not taxed by many countries. Rub 'n Restore, Inc. is not responsible for duties, tariffs or other expenses incurred. Check with your country's customs office to determine how much you may be assessed.

The only documents we can provide to government agencies are Safety Data Sheets. We do not have an ISO certificate.

We are not responsible for items damaged due to freezing. Please track your package, and secure it promptly upon delivery.  

Due to COVID, UPS has suspended their Service / Money Back Guarantee until further notice. We are not responsible for delays and cannot refund shipping costs, even on expedited services.