Return or Exchange

Return & Exchange Policy

• We do not accept returns on opened items or Custom Colors.
• Unopened items can be returned within 60 days of purchase.

It may be costly to return:

• a single 2 oz. color;
• a single 2 oz. or 4 oz. clear;
• one 1 oz. filler;
• cleaner;
• a small repair kit.

We subsidize UPS 2nd Day and Next Day Air rates for qualifying orders that would normally ship via UPS Ground or Priority Mail. If returned, we will deduct any subsidized shipping cost (e.g., if you paid $14 for UPS 2nd Day Air and our cost was $22, we’ll recoup the $8 difference).

If you request a return label, its cost will also be deducted from your return. Our labels are affordable and convenient, but we cannot create them for international returns.

We retain credit card, PayPal, Route Protection, and platform-associated fees on all returns.

We are not liable for damage or loss due to inadequate packaging.

If a package is refused or returned due to an incorrect or insufficient address, we’ll confirm the correct address and invoice you for any return and re-delivery fees. If you cancel, a refund will be issued minus the shipping, return, and credit card fees.

For Custom Color exchanges, include a sample of the material and a Color Matching Request form.

Within 1 business day of receiving a return, you’ll receive:

• an email detailing your refund or
• an invoice for any shipping or customization fee. Unpaid invoices will be cancelled and the order refunded after 5 business days.

Start Your Return or Exchange Below: