Orders received before 10 am MST on weekdays (excluding US holidays) are usually shipped same-day.
Most domestic orders are shipped via Priority Mail unless otherwise requested and typically arrive in 2-4 business days. Packages over 6 lbs. as well as all Canadian and international orders are shipped via UPS.
Carriers have suspended their service guarantees due to COVID. We are not responsible for delays and cannot refund shipping costs except for UPS Next Day Air.
You will receive an automated email with tracking number. Please secure your package in a timely fashion to avoid freezing during winter months.
Canadian and international Customers, use coupon code internationalCLUB (case and space sensitive) to discount the freight and duties on 8 or 16 oz. bottles of color. Rub 'n Restore, Inc. is not responsible for duties, tariffs or other expenses incurred.
We accept returns or exchanges of the following within 60 days of purchase:
any 8 oz. or 16 oz. color or clear finish (a restocking fee may apply to leaking or used bottles)
unopened 2 oz. and 4 oz. colors and clear finishes*
unopened adhesives, kits or tools*
Sorry, we do not accept returns of:
opened cleaner, filler, 2 oz. or 4 oz. colors or clear finishes, or adhesives,
colors that have been modified,
*PLEASE NOTE: The shipping cost to return / exchange a single unopened 2 oz. color, 2 oz. clear, 4 oz. clear, 1 oz. filler, or cleaner may cost more than the product itself and result in little or no refund or exchange credit.
Our cost to ship each order is more than what you paid, and we will recoup the difference on any return or exchange. For example:
If you paid $12 for UPS 2nd Day Air, our cost was actually $20, and we'll recoup the $8 difference.
If you paid $5 or $7 "subsidized shipping", our cost was actually $9-$10.
If you request a return label, the cost will be deducted from any return or exchange. Our return labels are convenient and cost less than what you'll pay at the counter at UPS or the Post Office.