Return & Exchange Policy
We accept returns or exchanges of the following within 60 days of purchase:
- any 8 oz. or 16 oz. color or clear finish (a restocking fee may apply to leaking or used bottles)
- unopened 2 oz. and 4 oz. colors and clear finishes*
- unopened adhesives, kits or tools*
- unopened filler*
- unopened cleaner*
Sorry, we do not accept returns of:
- opened cleaner, filler, 2 oz. or 4 oz. colors or clear finishes, or adhesives,
- colors that have been modified,
- Custom Colors.
*PLEASE NOTE: The shipping cost to return / exchange a single unopened 2 oz. color, 2 oz. clear, 4 oz. clear, 1 oz. filler, or cleaner may cost more than the product itself and result in little or no refund or exchange credit.
Our cost to ship each order is more than what you paid, and we will recoup the difference on any return or exchange. For example:
- If you paid $12 for UPS 2nd Day Air, our cost was actually $20, and we'll recoup the $8 difference.
- If you paid $5 or $7 "subsidized shipping", our cost was actually $9-$10.
If you request a return label, the cost will be deducted from any return or exchange. Our return labels are convenient and cost less than what you'll pay at the counter at UPS or the Post Office.
Read our complete return policy here.
I originally ordered a 4-oz bottle of STONE but after testing, it wasn’t quite the color I wanted. Rather than return it I added black acrylic paint and 1/2 bottle of CLEAR PREP. With a kitchen sponge and Q-tips to get in those tight tufts, I applied 3 light coats using a circular motion to avoid streaking. Alcohol easily cleaned up any of my sloppy work (😜) and voila! My husband and I are both happy with our investment of less than $50.
The 6+ ounces of RubnRestore products with the addition of my own black acrylic covered this large Lazyboy recliner perfectly with a bit left over to store in case I later discover I missed a spot.
Everything one need not to go wrong.
For me, the most important bonus was the missing odor: no odor and fast drying.
Tip: work in small batches.
Thank you
Rub-n-Restore
Thanks for your great products and customer service. Quick easy and fast!!
My advice: wear gloves when you put the clear coat on over a color change - otherwise you might just unintentionally "paint" your fingernails! (see pic)lol. That's how I know that it's working to protect my couch - I had a hard time getting it off my fingernails!
It made such a difference in the final product - I'd HIGHLY recommend shelling out the little bit extra to get this product too!