Return & Exchange Policy
We accept returns or exchanges of the following within 60 days of purchase:
- any 8 oz. or 16 oz. color or clear finish (a restocking fee may apply to leaking or used bottles)
- unopened 2 oz. and 4 oz. colors and clear finishes*
- unopened adhesives, kits or tools*
- unopened filler*
- unopened cleaner*
Sorry, we do not accept returns of:
- opened cleaner, filler, 2 oz. or 4 oz. colors or clear finishes, or adhesives,
- colors that have been modified,
- Custom Colors.
*PLEASE NOTE: The shipping cost to return / exchange a single unopened 2 oz. color, 2 oz. clear, 4 oz. clear, 1 oz. filler, or cleaner may cost more than the product itself and result in little or no refund or exchange credit.
Our cost to ship each order is more than what you paid, and we will recoup the difference on any return or exchange. For example:
- If you paid $12 for UPS 2nd Day Air, our cost was actually $20, and we'll recoup the $8 difference.
- If you paid $5 or $7 "subsidized shipping", our cost was actually $9-$10.
If you request a return label, the cost will be deducted from any return or exchange. Our return labels are convenient and cost less than what you'll pay at the counter at UPS or the Post Office.
Read our complete return policy here.
Everything one need not to go wrong.
For me, the most important bonus was the missing odor: no odor and fast drying.
Tip: work in small batches.
Thank you
Rub-n-Restore
Thanks for your great products and customer service. Quick easy and fast!!
My advice: wear gloves when you put the clear coat on over a color change - otherwise you might just unintentionally "paint" your fingernails! (see pic)lol. That's how I know that it's working to protect my couch - I had a hard time getting it off my fingernails!
It made such a difference in the final product - I'd HIGHLY recommend shelling out the little bit extra to get this product too!
Took out years of pet scratches
Strongly recommend this product !
Thanks for a wonderful product and fast shipping.
vintage British cars.
Thanks. I can put off...More
vintage British cars.
Thanks. I can put off an entire re-upholstery (est. $2000) till next Spring! (I store the car in the winter.
There were no tears at all. There were a couple dirty spots on the cushions but a mixture of rubbing alcohol and water took the small spots right up. It was just incredibly dried out from sitting in storage. Out of curiosity I checked the tag and this was made in Italy. I think this is the best 250$ I have spent in my life.
I carefully followed the directions for preparation, cleaning, and application. The results were all the same, and disappointing. It did not leave any luster, as the product promised, although the sofa had a nice shine when new. Additionally, all the leather furniture had been soft and supple, and after use of the product, became stiff and rough like sandpaper. The dog's nail marks on the leather sofa, which never showed before, are now clearly visible.
I would never use this product again nor recommend it to others.
amount of mess. Definately use the sealer to give it the like new look
Took some elbow grease t...More
Took some elbow grease to clean with alcohol to get oil and years off. Easy to use prep. Three easy to apply coats (probably could have gotten by with 2 coats) and then the finish coat. Took 2 days for large curved sectional, because of drying and only working it during the day.
Too early to tell, but if it holds up as advertised, it will be an a huge bargain. Only used 1 large bottle of prep/finisher and 1 large bottle of Peppercorn dye, and I still have some left for touch-up or repair.
Very satisfied, and getting compliments on "professional" end product. Will use again on our Pontoon Boat.
Afterward I used the clear on a very high quality but neglected leather couch, cushions, and pillows, all really old, dry, dirty, and well used. After a quick cleaning of the surface (409), six coats of clear with an hour dry time between coats, and you'd swear these pieces were just delivered from the King Ranch saddlery and leather works. Maybe saved $5,000 replacement of those beauties.
And then there were the barn boots, ugly but in good condition... like new now with mahogany color and two clear coats.
Keep a quart of clear handy. I completed all the above ob less that 2 quarts, and saved a bundle.
can't wait to try the color after I return it for a darker grey.
It had to be yet another too-good-to-be-true product, but I was intrigued. It wasn't expensive, and seemed not to require any equipment, so I took a chance and ordered some. I figured it wouldn't really work, or would quickly peel or something like that, but I was going to throw the couch away anyway, so what the heck.
I was - and am - amazed. Our couch literally looks brand new. What had been a sad, parched, sun-bleached couch is now completely restored - beautiful, supple, sumptuous. And the great thing is it worked exactly as advertised (how often does that happen?). It takes technique, which you learn quickly, but not the kind of skill (such as with spray guns and dyes) that takes much longer to acquire - and yet it still looks like it's been professionally restored.
If you're even thinking of restoring a piece of furniture, I would wholeheartedly encourage you to get Rub 'N Restore. You won't be disappointed.
Thanks for a product that really works.
I don't have any before photos, but the $115.00 w...More
I don't have any before photos, but the $115.00 we spent on two bottles of dye and one bottle of clear coat has successfully restored two couches, that I believe are valued at over $2000.00!
These couches had ink, wine, and dog urine stains that we thought had rendered the furniture unsavable. They were faded, cracked, dry and ugly. Frankly, my wife and I were embarrassed to have guests see them.
After six coats of cognac, and one coat of clear coat, they look like new! We have dye and clear coat left over for future patchwork because of the dogs and sun damage from the window.
I will recommend Rub N Restore to anyone who desires to resurrect their leather furniture.
Thanks again.
I won't repeat the snickering comments from my co-workers when I brought the couch into my workplace, but let's just say that it looked even WORSE in our flourescent lighting, and my office is a place of no-holds-barred teasing when warranted...and they let loose on me (and my poor little couch) with a vengence!
I had some idea that I could stain it if it wouldn't come clean (which, of course it wouldn't, even after serious scrubbing) but wasn't sure what to use. A search on the internet brought me to your youtube video, and thence to your website where with hope in my heart I purchased the Espresso color and the Clear Prep - Finish.
Application was a breeze, goof-proof to say the least! We have two dogs in our office and even without the topcoat they barely made a scratch in the color after 6 coats (and when they did I just touched it up). It is a beautiful couch now and I can't tell you how pleased I am that it has been "Rubbed and Restored".
A picture is worth a thousand words, you can see the results with & without the top coat. It is FABULOUS! Everyone in my office is eating their words and asking about your product. They are all just AMAZED at the transformation and I will be singing your praises for all time!
Thank you, thank you, thank you!
Buy thier product's they work!!!!