We've used Rub 'n RestoreĀ® since 1987 and stand behind it!

Our Mission

Rub 'n Restore, Inc. aims to save good leather and vinyl upholstery from the landfill, and empower folks to do it themselves. We specialize in quality repair and restoration products backed by decades of expertise and real human support.

Our Guarantee

Leather and vinyl repair is both an art and a craft, and every project has its quirks. Following our instructions, testing for compatibility, and taking a little time to experiment ensure professional-quality results.

We stand behind your success!

  • With a plan: Whether you purchase a consultation or use our free Project Planner, you'll get tailored recommendations. Follow these instructions, take before and after photos, note any difficulties, and work with us to troubleshoot. If we can't get a result you're happy with, we'll refund the purchase price of your products.
  • Going it alone: If you skip both, please make sure your project is a good fit for Rub 'n RestoreĀ® products. The same conditions apply: you must follow our instructions, take before and after photos, note any difficulties, and work with us to troubleshoot. Do that, and if you're still not satisfied, we'll refund the purchase price of your products.

A note on the Project Planner: It generates product suggestions and instructions using pre-programmed logic. It's only as accurate as the answers you give it. Describe a hole as a scratch, or faux leather as the real thing, and its recommendations won't serve your project.

A note on chats / conversations: Ruben Restore, our chat agent, is an automated helper for quick questions. It's not human, and it can be wrong. Nothing it says is a promise or a substitute for the Project Planner or a consultation, and we can't refund products bought on its say-so alone. Run the Planner or talk to a human before you buy.

Exceptions

What is not guaranteed:

  • Final color results (except monochromatic Custom Colors): Images and screens are misleading. Swatches are only an approximation. Your material's variation, its texture and how the product is applied can affect the final result.
  • Changing color: As with any paint, touch-up may be needed, and long-term wear depends on the quality and condition of the material as the type of use. We cannot guarantee satisfaction when lightening from dark or bright colors to pale shades, especially on water-repellent materials.
  • Bonded and faux leather: These materials tend to delaminate and are inherently defective.

Limitations of liability: Rub 'n Restore, Inc. is not responsible for loss of labor, reduced item value, accidental spills, or damage from relying on an incorrect recommendation from our automated tools. Our liability is limited to the purchase price of the product. See our Terms of Service for the fine print.