Return & Exchange Policy
We accept returns or exchanges of the following products within 60 days of purchase:
- any 8 oz. or 16 oz. color or clear finish (a restocking fee may apply to leaking or used bottles)
- unopened 2 oz. and 4 oz. colors and clear finishes*
- unopened adhesives, kits or tools*
- unopened filler*
- unopened cleaner*
Sorry, we do not accept returns of:
- opened cleaner, filler, 2 oz. or 4 oz. colors or clear finishes, or adhesives,
- colors that have been modified,
- Custom Colors.
*PLEASE NOTE: The shipping cost to return / exchange a single unopened 2 oz. color, 2 oz. clear, 4 oz. clear, 1 oz. filler, or cleaner may cost more than the product itself and result in little or no refund or exchange credit.
Our cost to ship each order is more than what you paid, and we will recoup the difference on any return or exchange. For example:
- If you paid $12 for UPS 2nd Day Air, our cost was actually $20, and we'll recoup the $8 difference.
- If you paid $5 or $7 "subsidized shipping", our cost was actually $9-$10.
If you request a return label, the cost will be deducted from any return or exchange. Our return labels are convenient and cost less than what you'll pay at the counter at UPS or the Post Office.
Read our complete return policy here.
My mistake is my leather chair specially was used and dry at different places and had to try to applied a lot of dye in cracks/ fading
spots. I did my ottoman and looking great. No issues with it. I have to do my sofa now and am expecting a good 5-6 days to do. I can only work during daylight because hard to see.
For my chair, I will have to look what Rub& Restore has to repair those spots(quite a few) and dye on top of it.
Beside that I’m really happy with the product and would recommend it
Check-out the pictures to see yourself...
I found rubn'restore online. I'll admit, I was slightly sceptical. Did I really want to take a chance on a $8,000 sectional? I figured if I didn't like it, I'd just pick another color.
It's easy to apply, just follow directions. I ordered swatches to be sure of the color. Very inexpensive and if you return them, they'll give you a coupon code to use in future.
Results good so far!
We ended up making a slight color change , from beige to light gray (stone). I followed the directions and after a few hours had a wonderful looking couch again .
Take your time when applying ! I usually have no patience but buckled down and spent about 4 hours total between deep cleaning it and applying the product . Goes on super easy!
The customer service was awesome! Such a great company . I also recommend just getting some swatches before you choose a color , and to have them evaluate your couch . They offered great advice .I took it and ended up choosing a brand new color . Extremely happy with the results .