Return & Exchange Policy
We accept returns or exchanges of the following products within 60 days of purchase:
- any 8 oz. or 16 oz. color or clear finish (a restocking fee may apply to leaking or used bottles)
- unopened 2 oz. and 4 oz. colors and clear finishes*
- unopened adhesives, kits or tools*
- unopened filler*
- unopened cleaner*
Sorry, we do not accept returns of:
- opened cleaner, filler, 2 oz. or 4 oz. colors or clear finishes, or adhesives,
- colors that have been modified,
- Custom Colors.
*PLEASE NOTE: The shipping cost to return / exchange a single unopened 2 oz. color, 2 oz. clear, 4 oz. clear, 1 oz. filler, or cleaner may cost more than the product itself and result in little or no refund or exchange credit.
Our cost to ship each order is more than what you paid, and we will recoup the difference on any return or exchange. For example:
- If you paid $12 for UPS 2nd Day Air, our cost was actually $20, and we'll recoup the $8 difference.
- If you paid $5 or $7 "subsidized shipping", our cost was actually $9-$10.
If you request a return label, the cost will be deducted from any return or exchange. Our return labels are convenient and cost less than what you'll pay at the counter at UPS or the Post Office.
Read our complete return policy here.
first. I’m so glad I did. Dyed mustard color sofa to the slate color. Turned out great.
Thank you for a fantastic product!
So I thought I’d give it a try on my 1999 Caribe dinghy with hypalon neoprene tubes which were faded and worn. Many people use “dinghy paint” on the hypalon tubes, but it cracks and looks “fake”. I used two colors of gray and applied two coats of this product. Bam! Dinghy tubes look new. The product doesn’t wipe off, it’s been in salt water, rain and FL sun. The photos show the product being applied (note all the little cracks it fills in) and then hanging off my trawler boat all finished.
I washed with warm water and Dawn dish soap (bucket w rag and wrung out the rag). Then rubbing alcohol on all surfaces. Then three coats of SLATE. In the after photo, you can see the seats are glossy. I had used one coat of sealer on the cushions. I revised my strategy and mixed color/sealer 50/50 and did another two coats to make it more of a matte finish. Worked perfectly.
Thanks again! I’ve told ALL my friends about this product!
https://operation1302.wordpress.com/2020/08/29/miracle-leather-couch-transformation/