Return & Exchange Policy
We accept returns or exchanges of the following products within 60 days of purchase:
- any 8 oz. or 16 oz. color or clear finish (a restocking fee may apply to leaking or used bottles)
- unopened 2 oz. and 4 oz. colors and clear finishes*
- unopened adhesives, kits or tools*
- unopened filler*
- unopened cleaner*
Sorry, we do not accept returns of:
- opened cleaner, filler, 2 oz. or 4 oz. colors or clear finishes, or adhesives,
- colors that have been modified,
- Custom Colors.
*PLEASE NOTE: The shipping cost to return / exchange a single unopened 2 oz. color, 2 oz. clear, 4 oz. clear, 1 oz. filler, or cleaner may cost more than the product itself and result in little or no refund or exchange credit.
Our cost to ship each order is more than what you paid, and we will recoup the difference on any return or exchange. For example:
- If you paid $12 for UPS 2nd Day Air, our cost was actually $20, and we'll recoup the $8 difference.
- If you paid $5 or $7 "subsidized shipping", our cost was actually $9-$10.
If you request a return label, the cost will be deducted from any return or exchange. Our return labels are convenient and cost less than what you'll pay at the counter at UPS or the Post Office.
Read our complete return policy here.
On three of the seat cushions, I used many layers of the filler and two patches, and so far those areas are holding up well. After prepping the entire sofa with denatured alcohol and doing the tape test, I put on 3 layers of a 3/1 paint and gloss mixture and finished with a layer of gloss.
My only disappointment is that on the areas where someone sits at least once a day, the paint has worn off quite a bit and it’s only been 3 weeks (see photos). Fortunately, it’s easy to apply touch up paint. Overall, I am pleased.
Try this stuff , it is easy to do .
I would certainly recommend this product to my friends.Thank you,Chris Quinn
I’m happy that I found you. Thanks for saving my sofa.