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Professional Assessment & Instructions for Your Leather or Vinyl Project

(46 customer reviews & photos)

$15.00

Complete and purchase the questionnaire below. Lesandre (founder and CEO) will review the information and reply with a tailored solution same day or next business day.

Your evaluation includes instructions and links to videos that will help you:

  • clean and perform any repairs;
  • match or choose a color;
  • recolor and refinish;
  • care for and maintain your piece.

Evaluations are non-refundable, but your report will contain a coupon code to get your $15 back on any purchase of product. Please do not order any color swatches or products until we have completed your evaluation. 

Click here to see an example of an evaluation.

To make this service work, please:

  1. Provide as much info as possible. Detailed submissions get better recommendations.
  2. Submit clear photos. Take close-up photos of any damage AND at least one photo from 5’ - 8’ feet distance in natural daylight (this gives a better rendering of color).
  3. Add info@rubnrestore.com to your contacts so it will not go to spam. 
Info graphic with leather repair and restoration questions

Please fill out the form below and click the 'add to cart' button.

46 reviews for Project Evaluation

  1. Mike
    April 11, 2022
    A+ service. Highly recommended. Value for you money.
    Project Evaluation photo review
    Project Evaluation photo review
    Project Evaluation photo review
    Before; cracked, stained, faded.
    Project Evaluation photo review
    +2
    Ellen
    March 25, 2022
    Perfect match
    The color match was spot on, products were easy to work with, all stains disappeared, repair kit worked perfectly, excellent costumer service and help...More
    The color match was spot on, products were easy to work with, all stains disappeared, repair kit worked perfectly, excellent costumer service and help. I have never done a project like this, I must admit I was very concerned. However, the support was excellent and the results could not be better.
    Before
    Project Evaluation photo review
    +4
    Craig L
    March 5, 2022
    20 Year Old Sofas
    Re-colored my old sun-faded sofas, came out great!
    The biggest effort was Frog Taping off the parts I didn't want colored. With all the loops, tucks...More
    Re-colored my old sun-faded sofas, came out great!

    The biggest effort was Frog Taping off the parts I didn't want colored. With all the loops, tucks, seams and wood, this took some time. Used rubbing alcohol, as recommended, to clean the leather, focusing on the red wine stains. This was a "rub & wait" exercise, to see how each application worked, then reapply as needed. Typically the stains would disappear just about the time the original color started to fade. The darker color (a blend of the Rust, Cognac and Clear Conditioner) completely hid any imperfections. As always, "surface prep" is key. I do plan to apply one more coat of Leather Honey to the back and side areas (uncolored) where the morning sun has really dried them out over the years.



    My truck seats are next! Will be using the Soft Filler there to make repairs first



    Thanks for all the help in color selection and technique, the vids were also VERY helpful!
    Close-up photo showing cat scratched leather before and after repair and refinishing with Rub n Restore
    Slide showing close-ups of wear on leather couch cushions before and after refinishing with Rub n Restore
    Slide showing leather sofa before and after refinishing with Rub n Restore leather dye using mix of Red Chili and Rust
    Slide showing leather couch before and after refinishing with Rub n Restore leather paint using mix of Rust and Red Chili colors
    Slide showing leather loveseat before and after refinishing with Rub n Restore leather paint using mix of Rust and Red Chili colors
    Slide showing before and after of leather ottoman refinished with mix of Red Chili and Rust colored Rub n Restore leather paint
    Slide showing leather chair before and after refinishing using mix of Rust and Red Chili Rub n Restore leather paint
    Slide showing before and after of leather chair refinished with mix of Red Chili and Rust colored Rub n Restore leather paint
    cat scratches before and after
    Close-up photo showing cat scratched leather before and after repair and refinishing with Rub n Restore
    +7
    Eleanor S
    February 16, 2022
    THANK YOU! THANK YOU! THANK YOU!
    Your product is amazing! Analysis yielded perfect color match.

    So easy to use.

    My furniture looks like new now.

    I’m so glad I found your prod...More
    Your product is amazing! Analysis yielded perfect color match.



    So easy to use.



    My furniture looks like new now.



    I’m so glad I found your product and decided to give it a try.



    THANK YOU! THANK YOU! THANK YOU!
    Carole
    January 24, 2022
    I was amazed at how wonderful the whole project went, all the guidance from Rub&Restore and the product was great. So thankful.
    Mike
    January 15, 2022
    Don't waste your money on their "Professional Assessment"
    I can't speak to the product, just the customer service, which is severely lacking. Don't waste your money on their $15 "professional assessment." The...More
    I can't speak to the product, just the customer service, which is severely lacking. Don't waste your money on their $15 "professional assessment." They may or may not give you the proper information and will copy and paste a bunch of other info about the DIY. Every other company out there that I found does all of this for free, most list this info on their websites.



    I spoke with Lesandre. She compared my sofa to my coffee table mistaking it for my ottoman. I left the ottoman out of the 1st pic so there was no confusion of what I wanted to dye (I clearly stated that I wanted to dye the sofa to match my ottoman, not dye my ottoman). She recommended dying the ottoman (my coffee table) and repairing the sofa due to the color being a taupe/off white and lighter than my sofa. When I responded to her that I was confused by her assessment and explained she should look at the close up pic that I took showing my ottoman (which is dark grey) side by side with my sofa (which is lighter, greenish and stained), she again compared my sofa to my taupe coffee table and didn't seem to read my response at all. I asked for my money back explaining that professionals that I had at my house differed from her recommendations and that I highly disagreed with her assessment. This was when she discovered what I was asking, but instead of apologizing, I was told that my submission was unclear even after I clarified. Here is a direct quote:



    "Clear photos and information yield a better result. I can't chase people down for more info in order to then do the work."



    So she can charge $15, but it's not her job to clarify what the customer wants? She thinks this is good customer service. Being in customer service almost my whole life, I know the customer is always right even when they are wrong. I submitted the same info/pics to 3 companies and the initial info was clear to the other 2, but I will take the blame for the initial confusion. Once I clarified things and was talked down to for asking for my money back (legitimate ask when info given is incorrect), I no longer believe in giving money to that company. I wish you luck if you choose to use this company. They are not the only company around to offer this, I personally recommend looking elsewhere.
    Reply from lesandre:
    This evaluation service was launched in July 2019, after three months of engineering. Every word was written by Lesandre (founder and CEO with decades of professional experience in the leather and vinyl repair industry). Significant time has been made to improve the evaluation since, including elimination of projects that are not candidates for repair or restoration. To date, Lesandre has uniquely assessed over 4,075 projects—the first 3,400 of which were a free service. The evaluations have been met with otherwise rave reviews by those paying customers.

    Mike's submission contained only two photos—when up to six can be submitted. A picture of the whole ottoman, as the evaluation requests, was not included; only the couch was shown in its entirety with a portion of the neighboring coffee table. The only other photo compared a portion of a couch cushion to a portion of the ottoman. Lesandre mistook it for the left and middle couch cushions, because the style of upholstery, piping, and colors did not look all that different, and yet Mike said he wanted to change the color of the couch to conform to the ottoman. This is how Lesandre mistook the solid beige coffee table for the ottoman and thought a more dramatic color change was desired.

    Lesandre asked for clarification in the evaluation and the subsequent email exchange. She suggested the confusion would be remedied by mailing a swatch of the ottoman (which was also necessary for color matching, as requested). Mike could have replied with more photos and clarification. Instead he elected to quit the process and demanded a refund.

    Mike still received accurate, comprehensive information about the leather, cleaning it, the differences between dyes and finishes, application techniques, and care, which can serve him with other DIY products or vetting professionals.

    Free hand-made swatches of our Stone and Taupe, which could be candidates for the ottoman color, had also been mailed.

    We suggest folks avoid purchasing services they don’t want. We regret that our company is not a good fit for Mike’s project and with him the best of luck with it. 
    Transformation, like new!
    Project Evaluation photo review
    Lori Jackowitz
    November 18, 2021
    Amazing transformation!
    I had bought new leather thinking I needed to have my ottoman recovered. Since it was hard to find someone to do the work, I look for alternatives and...More
    I had bought new leather thinking I needed to have my ottoman recovered. Since it was hard to find someone to do the work, I look for alternatives and am so glad I did. My “new” ottoman now looks amazing!
    Before
    Project Evaluation photo review
    +2
    Karen S.
    July 20, 2021
    Stunning Results
    I had two dark brown couches that were in pretty good shape (some dog scratches and small tears) but they were too dark for our home. I found Rub-n-Re...More
    I had two dark brown couches that were in pretty good shape (some dog scratches and small tears) but they were too dark for our home. I found Rub-n-Restore online and ordered swatches so I could see the quality and the actual colors. After selecting a color (sage) and completing the online evaluation, I ordered the product. I received everything I needed to do minor repairs and instructions on how to apply the color (also watched the informative online videos). The evaluation provided by Lesandre was excellent and worth $10! She made recommendations on how to mix the color with the clear finish instead of applying the finish at the end to get a satin finish instead of a shiny finish. She also said going from dark to light was going to take more coats and lots of touch up. I started with coloring all of the stitching and tufting, then applied four coats of the color. The results were amazing! Each time my husband walked through the room he commented on how good it looked and how he couldn't believe it actually worked! Because I ordered the product, my $10 evaluation fee was refunded, and when I returned the swatches, I received a 10% discount on my order. Well worth the time and money to order swatches and to do the online evaluation. Looking forward to finishing up the second couch!
    after Rust-Cognac mix
    Leather couch changed from beige to rust-cognac with Rub n Restore leather paint
    +1
    Nicolas
    July 2, 2021
    Thank you so much for this wealth of info! I did end up buying the recommended prescription of products.

    The box arrived yesterday and I quickly go...More
    Thank you so much for this wealth of info! I did end up buying the recommended prescription of products.



    The box arrived yesterday and I quickly got to work. I am literally in awe!!! The results are absolutely spectacular. The boring frat couch is longgg gone and I CANNOT wait to see the look on my friends faces next time they’re over for dinner :). Thanks again for your insight and crystal clear instruction. I’m so excited about my new (old) couch!!



     
    after
    Picture of leather ottoman restored with RubnRestore
    +3
    Lori A
    June 28, 2021
    Thank you so much for providing this service and these products. It looks absolutely beautiful!!

    Before the last coat was applied the surface was l...More
    Thank you so much for providing this service and these products. It looks absolutely beautiful!!



    Before the last coat was applied the surface was looking streaky. Then I went back to your website and read that blotting color with the sponge works better, rather than moving it back and forth. That method worked beautifully.



    I am so happy - The finished outcome is better than I ever expected. Whenever the finish needs a touchup, I think I’ll make it a little darker. It’s so nice to know I have that option.



     
    before and after
    Project Evaluation photo review
    AK
    May 14, 2021
    I just wanted to share how much I love my “new” chair!  Turned out beautiful :) I did have to order another bottle of Walnut to finish the other chair...More
    I just wanted to share how much I love my “new” chair!  Turned out beautiful :) I did have to order another bottle of Walnut to finish the other chair and I have an ottoman.  Looking forward to having it all done!
    after
    Project Evaluation photo review
    +2
    Connie L
    May 10, 2021
    Your video tutorials, written instructions, and products are amazing. When I undertake DIY projects, there are usually many tears shed. But this was s...More
    Your video tutorials, written instructions, and products are amazing. When I undertake DIY projects, there are usually many tears shed. But this was so easy and turned out beautifully.
    before & after couch
    Collage of before and after photos of reclining leather and vinyl couch refinished with Rub n Restore
    +1
    KP
    April 18, 2021
    This project turned out awesome!  I ended up mixing 2:1 mahogany to cherrywood. Thank you so much for you help. I have already referred 4 friends. I’m...More
    This project turned out awesome!  I ended up mixing 2:1 mahogany to cherrywood. Thank you so much for you help. I have already referred 4 friends. I’m super happy with the way they turned out.
    after
    Project Evaluation photo review
    +2
    Regina
    April 17, 2021
    I am beyond thrilled with my result- the top is the before and the bottom two are after.  I fully did the seat cushion and spot did other areas on the...More
    I am beyond thrilled with my result- the top is the before and the bottom two are after.  I fully did the seat cushion and spot did other areas on the chair but I think the match was very good (mix of Cherrywood and Tobacco). Thanks for all the great advice and videos!
    Project Evaluation photo review
    Jim H
    March 9, 2021
    Your product works better than advertised.  I have a big boat project and took the most worn seat bottom to see how Rub n Restore really works.  I was...More
    Your product works better than advertised.  I have a big boat project and took the most worn seat bottom to see how Rub n Restore really works.  I was hoping for 70% better, but the results were amazing.  Waiting for a little warmer weather to attack this project.  Here's a pick of the finished cushion.  I'll send a complete photo journal when completed.  My friend will be reaching out to you as I shared my picture with him and he's going to place an order.
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