Return & Exchange Policy
We accept returns or exchanges of the following products within 60 days of purchase:
- any 8 oz. or 16 oz. color or clear finish (a restocking fee may apply to leaking or used bottles)
- unopened 2 oz. and 4 oz. colors and clear finishes*
- unopened adhesives, kits or tools*
- unopened filler*
- unopened cleaner*
Sorry, we do not accept returns of:
- opened cleaner, filler, 2 oz. or 4 oz. colors or clear finishes, or adhesives,
- colors that have been modified,
- Custom Colors.
*PLEASE NOTE: The shipping cost to return / exchange a single unopened 2 oz. color, 2 oz. clear, 4 oz. clear, 1 oz. filler, or cleaner may cost more than the product itself and result in little or no refund or exchange credit.
Our cost to ship each order is more than what you paid, and we will recoup the difference on any return or exchange. For example:
- If you paid $12 for UPS 2nd Day Air, our cost was actually $20, and we'll recoup the $8 difference.
- If you paid $5 or $7 "subsidized shipping", our cost was actually $9-$10.
If you request a return label, the cost will be deducted from any return or exchange. Our return labels are convenient and cost less than what you'll pay at the counter at UPS or the Post Office.
Read our complete return policy here.
The original color of the chairs made it easier to cover with a few coats, because the colors were very similar. The leather receives the color really well - I have noticed vinyl will look really matte with the color and definitely needs the clear finish, but leather still has a nice sheen, so we didn't use it for these chairs.
I do have experience with a spray gun as I sometimes repaint cars. I used a DeVilbiss gun with 25 lb pressure at the tank through a 50' line. The dye worked extremely well and even helped to fill in some rough areas where the back pillows were worn. I did this outside of course, but should have protected my driveway better. The dye washes off hands fairly easily, but not asphalt. I let the whole couch dry for 2 days then brought it outside again and used the clear conditioner on top of the dye, also by a spray method. I think it must be stressed here to use THIN multiple coats. The couch looks 100% better, and I have had many nice comments about it. Even if it only extends the usable life of the couch by a few years, rubnrestore is worth the investment.
inish