Custom Color Service
$120
Send a sample, and email photos to customize a matching color for your vinyl or leather.
This fee is for labor (see the process and timeline below). The color is a separate cost: 8 oz. is the order minimum for $56; the 16 oz. size is a better value at $89. Your formula and a master swatch will be kept on file should you ever re-order.
Formulation and re-order fees are non-refundable. We do not accept returns on Custom Colors.
Find a Sample
The bigger the better. Color matches will not be guaranteed on samples smaller than 2″ x 3″ size. Samples can be:
- Original leather or vinyl (found underneath cushions, or pull some staples and trim from the frame);
- Cushion case (please indicate which area you want matched with a piece of blue painters tape);
- Headrest, fuse panel cover, or component from a vehicle;
- Paint chip from a hardware store (beware, the paint chip may not actually match the material).
Swatches taken from the frame or under cushions may not match the rest of the piece, which means a Custom Color may not either, and you will have to do more blending or refinish the entire piece. In this instance, you may prefer using one of our standard colors.
Send a Sample
Print Custom Color Request Form
- Complete the form, and let us know if you want an 8 oz. or 16 oz. size.
- Email photos to info@rubnrestore.com to help us assess your project.
- Add orders@rubnrestore.com and info@rubnrestore.com to your contacts so we don’t land in spam.
- If needed, apply blue painters’ tape to your sample to show which color to match. Do not apply scotch or packing tape, which can damage the finish or leave residue.
- Insure any valuable components with the carrier.
- Send your sample and completed form to:
Rub ‘n Restore, Inc.
PO Box 1149 (US Mail only)
39585 Lund Rd. (UPS & FedEx only)
Paonia, CO 81428-1149
USA
The Process & Timeline
Upon receipt of your sample, we email you with either an invoice or request for more information. Once paid, we begin formulation. This is usually completed in just 1-2 business days. However, if we have a lot of Custom Colors in the queue, it may take up to a week. When it ships, you’ll receive a tracking number along with any specific recommendations for use.
We begin by mixing a small amount of color and test it directly on your sample. We examine it in direct sunlight and indoors. We adjust the color accordingly and re-examine until we are satisfied with the formula. This is a painstaking process done with a professional eye. No computer can read the color on a textured surface nor write a formula as accurately, and certainly not without human refinement. This is especially true with base-and-print or marbled aniline leathers.
We then expand the formula to the desired volume. This final color is tested once more on your sample and adjusted if necessary. We stain a piece of scrap leather or vinyl. Half is returned to you with your order (and any components you may have sent); the other is retained on file in the event of a re-order.
Please note, pigments drift. Despite having a formula and swatch on file, if you re-order, we go through the whole song-and-dance again, and so a re-mix fee is charged.
Thank you so much for walking me through your process.
It’s rare to find a product that lives up to the claims, and yours exceeds your promise.
I thought I needed to buy a new sofa but I am now happy to keep my old one.
Your quick response to all of my questions was appreciated and my order was here within two days.
I will be telling all my friends about your company.
Besides having the best customer service around, they really know their stuff.