Delivery & Damage Protection Claim Form

Step 1 of 2

I understand the Delivery & Damage Policy and want to file a claim.(Required)

Yes

Name(Required)

First Last

Email(Required)

Order #(Required)

Your order is:(Required)

Lost, Misdelivered or Stolen

Damaged

Wait-to-file period: 5 days from the last tracking or delivery update

Confirm the shipping address:

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

List the item(s) that are damaged and unusable:

Upload images of the damaged item(s) and any damage to the box:

Drop files here or

Accepted file types: png, jpg, jpeg, tiff, tif, heic, Max. file size: 128 MB, Max. files: 6.

Would you like a refund or replacement?(Required)

Replacement

Refund

Delivery & Damage Protection fees are non-refundable.

Any additional information

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