Orders received before 10 am MST on weekdays (excluding US holidays) are usually shipped same-day.
Most domestic orders are shipped via Priority Mail unless otherwise requested and typically arrive in 2-4 business days. Packages over 6 lbs. as well as all Canadian and international orders are shipped via UPS.
Carriers have suspended their service guarantees due to COVID. We are not responsible for delays and cannot refund shipping costs except for UPS Next Day Air.
You will receive an automated email with tracking number. Please secure your package in a timely fashion to avoid freezing during winter months.
Canadian and international Customers, use coupon code internationalCLUB (case and space sensitive) to discount the freight and duties on 8 or 16 oz. bottles of color. Rub 'n Restore, Inc. is not responsible for duties, tariffs or other expenses incurred.
Most Rub 'n Restore® products can be returned or exchanged within 60 days of purchase.
We do not accept returns or exchanges of:
opened 2 oz. or 4 oz. colors,
opened 2 oz. or 4 oz. clear finishes,
colors that have been modified,
or Custom Colors.
Opened 8 oz. or 16 oz. bottles that are leaking or have a substantial volume used may incur a restocking fee.
Our cost to ship each order is more than what you pay, and we will recoup the difference on any return or exchange. For example, if you paid $12 for UPS 2nd Day Air, our cost was actually $20, and we'll recoup the $8 difference. Even the smallest packages shipped via Priority Mail cost $9-$10 (while you paid only $5 or $7). For this reason, returning or exchanging 2 oz. finishes or tubs of filler may prove cost prohibitive.
We will also recoup the return label cost on any return or exchange. Our return labels cost less than what you'll pay at the counter at UPS or the Post Office. They are also more convenient.